![](https://static.wixstatic.com/media/d67b19_aee8fd65db9a46ff8b65842c5309dc29~mv2.png/v1/fill/w_1897,h_961,al_c,q_90,enc_avif,quality_auto/d67b19_aee8fd65db9a46ff8b65842c5309dc29~mv2.png)
ENSEMBLE CO
USING VENUE
To WATCH THE SHOW!
Here's a quick walkthrough on how to access our broadcast using Venue.live
We're excited to present Volume 14 using a new platform called Venue.live. It's web-based, so you don't need to download anything.
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Here's how to get in!
1. Check your email
You're looking for an email that looks like this:
![Email.PNG](https://static.wixstatic.com/media/d67b19_491df133450f4e03b418e25a4b54c023~mv2.png/v1/fill/w_600,h_38,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Email_PNG.png)
Can't find it? No problem! Go to our Venue ticket page and get it resent to you!
2. Open the message and click your unique link
![Message.PNG](https://static.wixstatic.com/media/d67b19_1e5b433c20ad4acebe434eb6c467425a~mv2.png/v1/crop/x_0,y_81,w_300,h_181/fill/w_364,h_220,al_c,lg_1,q_85,enc_avif,quality_auto/Message_PNG.png)
3. Go through the tech check
You'll be asked to set up your camera and microphone for a seamless viewing experience.
For the best event experience, you will need:
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A laptop or desktop.
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The latest version of Chrome or Firefox.
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A webcam and mic (allow permissions if your browser prompts you).
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Earbuds or headphones to prevent audio issues.
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A good internet connection with no VPN or firewall restrictions.
You can join the event from your phone or tablet, but for the best experience, we strongly recommend joining from a laptop or desktop. On Android devices, use the Chrome browser, and on iOS, use Safari.
4. Need more help?
Contact the support team at help@venue.live